Privacy Policy

At BrandCraft, your privacy is our priority. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

 

1. Information We Collect

 

When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the individual pages or products you view, what websites or search terms referred you to the site, and how you interact with the site.


When you make a purchase or attempt to make a purchase, we collect the following:

 

  • Full Name

  • Billing & Shipping Address

  • Email Address

  • Payment information (processed securely via Stripe, PayPal, or Shopify Payments)

  • Phone number (if provided)

 

2. How We Use Your Information

 

We use the information we collect to:

 

  • Fulfill your order

  • Communicate with you (order updates, support, promotions)

  • Screen for potential risk or fraud

  • Improve and optimize our website and services

  • Personalize your experience

 

 

 

 

3. Sharing Your Personal Information

 


We do not sell your data to third parties. We only share your information with trusted third-party services essential to operate our business, including:

 

  • Shopify (our e-commerce platform)

  • Payment processors (Stripe, PayPal)

  • Analytics tools (Google Analytics, Meta Pixel)

  • Customer communication platforms (email providers)

 


These parties only access the information necessary to perform their functions and are obligated to protect it.

 

 

 

4. Behavioral Advertising

 


We use your data to provide targeted ads via platforms like Facebook, Instagram, and Google. This is based on your previous interactions with our site. You can opt out via:

 

 

 

 

 

5. Data Retention

 


We retain your information for our records unless you ask us to delete it. This is to comply with tax, legal, and reporting obligations.

 

 

 

6. Your Rights

 


Depending on your location, you have rights including:

 

  • Access to the personal data we hold about you

  • Request correction or deletion

  • Object to certain processing

  • Withdraw consent

 


If you want to exercise these rights, contact us at support@brandcraft.com.

 

 

 

7. Data Protection

 


We implement appropriate security measures to protect your personal data. All payment information is processed using secure, PCI-compliant platforms.

 

 

 

8. Minors

 


Our site is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

 

 

 

9. Changes to This Policy

 


We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date.

 

 

 

10. Contact Us

 


For more information or to make a complaint, please contact us by email at:


📧 support@trybrandcraft.com